Terms and Conditions

Last Updated: 28-08-2026

Welcome to Regal Chicken. These Terms & Conditions govern your use of the Regal Chicken website, online ordering services, and related services. By accessing our website or placing an order, you agree to these terms.

About Our Services

Regal Chicken provides fresh chicken and poultry products through its online ordering platform and retail stores. Our products include whole chicken, traditional cuts, ready-to-cook cuts, and specialty chicken products.

Product Availability

All products are subject to availability. Product images displayed on the website are for representation purposes and the actual product may vary slightly in appearance.

Since our products are fresh and prepared based on orders, availability may vary depending on stock and operational conditions.

Regal Chicken reserves the right to correct pricing, product, or promotional errors.

Order Confirmation

An order is considered confirmed only after successful order placement and/or confirmation by Regal Chicken.

We reserve the right to cancel or modify an order in cases including product unavailability, incorrect pricing, service-area limitations, technical errors, or circumstances beyond our reasonable control.

Fresh Food Products

Our chicken products are fresh and perishable. Customers should receive and store the products appropriately immediately after delivery.

Once the product has been delivered and accepted by the customer, Regal Chicken cannot be held responsible for deterioration caused by improper storage, handling, or delay in refrigeration.

Cancellation and Refunds

Orders may be cancelled only within the permitted cancellation period communicated by Regal Chicken.

Because our products are fresh and perishable, cancellation, return, or refund requests may be subject to specific conditions.

If a customer receives an incorrect, damaged, or substantially defective product, the customer should contact us as soon as possible with the order details and, where applicable, photographs of the product.

Approved refunds will be processed through the applicable payment method or as otherwise communicated by Regal Chicken.

Delivery

Delivery is available only in selected service areas. Delivery times may vary depending on location, order volume, traffic, weather, and other operational circumstances.

If delivery is unavailable in a customer’s area, the customer may be offered the option to collect the order from a nearby Regal Chicken retail store, where applicable.

Website Usage

Customers must not:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to the website or its systems.
  • Copy, reproduce, or misuse website content without permission.
  • Submit false or misleading information.
  • Interfere with the operation or security of the website.

Intellectual Property

All website content, including logos, images, text, graphics, product information, designs, and branding, belongs to Regal Chicken or its respective licensors and may not be reproduced without prior written permission.

Changes to These Terms

Regal Chicken reserves the right to modify these Terms & Conditions at any time. Updated terms will be published on this website.

Contact Us

For questions regarding these Terms & Conditions, please contact:

Regal Chicken Farm and Trading LLP
Trivandrum, Kerala
Phone: +91 8606603311
Email: info@regalchicken.in